These are the most valuable points a good manager can never miss.It is simple yet a very realistic and proper way to deal with people. Also these points will save managers from unwanted surprises and they will be able to convey a clear message about what they clearly want.These noteworthy points can also be used in the management of individual lives.
Make One Minute Goals before you begin:
1. Agree on your goals.
2. See what good behavior looks like.
3. Write out each of your goals on a single sheet of paper using less than
250 words.
4. Read and re-read each goal, which requires only a minute or so
each time you do it.
5. Take a minute every once in a while out of your day to look at your
performance, and
6. See whether or not your behavior matches your goal
Do One Minute Praising when you catch people doing something right
1. Tell people up front that you are going to let them know how they are
doing.
2. Praise people immediately.
3. Tell people what they did right—be specific.
4. Tell people how good you feel about what they did right, and how it
helps the organization and the other people who work there.
5. Stop for a moment of silence to let them “feel” how good you feel.
6. Encourage them to do more of the same.
7. Shake hands or touch people in a way that makes it clear that you
support their success in the organization.
Make one Minute Reprimands if people dont perform well:
1. Tell people beforehand that you are going to let them know how they
are doing and in no uncertain terms.
the first half of the reprimand:
2. Reprimand people immediately.
3. Tell people what they did wrong—be specific.
4. Tell people how you feel about what they did wrong—and in no
uncertain terms.
5. Stop for a few seconds of uncomfortable silence to let them feel how
you feel.
the second half of the reprimand:
6. Shake hands, or touch them in a way that lets them know you are
honestly on their side.
7. Remind them how much you value them.
8. Reaffirm that you think well of them but not of their performance in
this situation.
9. Realize that when the reprimand is over, it’s over.
Some statements the best manager always makes and follows
1. The Best Minute I Spend Is The One I Invest In People
2. People Who FeelGood About Themselves Produce Good Results
3. Help People Reach Their Full Potential
Catch Them Doing Something Right
4. Everyone Is A Potential Winner
Some People Are Disguised As Losers,
Don’t Let Their Appearances Fool You.
5. Take A Minute:
Look At Your Goals
Look At Your Performance
See If Your Behavior Matches Your Goals
6. We Are Not Just Our Behavior
We Are The Person Managing Our Behavior
7. Goals Begin Behaviors
Consequences Maintain Behaviors